J'adoreivc Privacy Policy

Last Updated: 5/5/2024

At J'adoreivc, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our platform, including our website, mobile applications, and any related services (collectively referred to as the "Service").

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you register for an account, book a tour, or contact us, we may collect personal details such as your name, email address, phone number, payment information, and any other information you voluntarily provide.
• Usage Data: We may collect information about how you access and use our website and services. This includes your IP address, browser type, device information, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information.

Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to process bookings, facilitate payments, communicate with you, and improve our offerings.
• To Personalize User Experience: We may use your information to customize your experience on our platform, including showing content that matches your interests.
• To Communicate with You: We may send you emails, newsletters, and other communications about your account, bookings, and updates to our services.
• To Protect Our Platform: We use your information to detect, prevent, and address technical issues, fraudulent activities, and security threats.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
• With Tour Guides: When you book a tour through J'adoreivc, we may share your information with the tour guide to facilitate the booking and communication process.
• For Legal Reasons: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or enforce our Terms of Service.

4. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Deletion: You may request the deletion of your personal information. Please note that we may need to retain certain information for legal or administrative purposes.
• Opt-Out of Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the emails.

5. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. International Data Transfers

J'adoreivc operates globally, and your information may be transferred to and processed in countries outside of your residence, including Côte d'Ivoire. We ensure that such transfers comply with applicable data protection laws and that your information is protected to the same standard as in your home country.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting J'adoreivc with your personal information. We are committed to safeguarding your privacy and providing a secure experience.